Frequently Asking Questions

FAQ

Have a question about our service, booking, or vehicles?

Everything You Need to Know Before You Ride

  • How can I book a ride with UK Taxis Transfers? 1

    You can book directly through our website, via WhatsApp at +44 7365 874733, or by calling our support team 24/7.

  • Are your prices fixed or metered? 2

    All our rates are fixed and transparent—no hidden charges, no surge pricing, and instant confirmation.

  • Do you offer airport pickups and drop-offs? 3

    Yes! We provide 24/7 airport transfers to and from Heathrow, Gatwick, Luton, London City, Stansted, and Southend airports.

  • Can I request a baby seat or wheelchair-accessible vehicle? 4

    Absolutely. Baby seats are available free of charge, and we also offer wheelchair-accessible black Mercedes vehicles upon request.

  • What types of vehicles do you provide? 5

    Our fleet includes luxury black Mercedes models: Saloon, Estate, MPV, Executive Car, 8-Seater Minibus, and Wheelchair Accessible Car.

  • Will the driver wait if my flight is delayed? 6

    Yes, we monitor all flights in real-time. Your driver will wait and adjust pickup time based on your updated flight status.